| Dimension
|
Our Evaluation Criteria |
| Market Share |
Our assessment of shifts in market share positions via a bank's client mandate capabilities, revenue generation and geographic scope |
| Customer Service Quality |
Our assessment of a bank's customer service infrastructure including support network quality, problem resolution and local peer perception |
| Product and Services |
Our assessment of range and comprehensiveness of trade finance management solutions along the financial supply chain in transaction processing and settlement, financing, information, documentation management and risk mitigation |
| Financial Performance |
Our assessment of the bank's profit and revenue growth, return on risk capital, growth in liability balances, investment grade of portfolio, expense management and sound capital base |
| IT Platform and Capabilities |
Our assessment of a bank's IT and platform capabilties to achieve high transaction volume, order management automation, document management and collaboration, and system integration with all parties in a global cross border supply chain |
| End to End Supply Chain Financing Capabilities |
Our assessment of a bank's capability to manage and automate capital, data and information flow of multiple parties in the global supply chain network |
| People |
Our assessment of a bank's human resources and functional differentiation |
