The drivers for change in back-office operations have emerged through the developments in technology, the need for cost reduction, international compliance standards & control and competition. With rapid advancement in technology, there has been a convergence between domestic and international markets, leading to intensified competition. This is very evident from the fact that many are moving towards universal straight through processing (STP).
In domestic business, clearing and settlement service providers face pressures to improve services and avoid duplication. In order to gain competitive advantage, cost reduction has become vital to organisations. Banks are currently in the process of consolidating their back-office operations to reap synergies and cut costs. While, others prefer to outsource their back office operations to low cost centres it does not come not without the pitfalls.
This training program takes a holistic approach and explores various strategies that can be adopted to reduce their operations’ costs and to maximise profit within recognised compliance standards and controls. This unique four day program explores the numerous facets of Back office management & control. The first two days will look into back office operational structures & risks which will aid you in creating a complete systermatic control and management process suitable for all environments and create a pre-emptive control strategy to reduce risks, costs and errors. The latter half of this program will focus exclusively on operational risk and operational management procedures from the perspective of managing the treasury, ALM and trading function. This training will provide you with strategic information that is capable to shift away from the traditional way of managing your back office.
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Learn best practice in the fast moving operational risk management, with a special focus on back office management and operations |
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Exploring back office operations and how this can generate profits to the organisation |
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Receive an overview of issues and effective solutions in managing back office staff, transaction volume, new products and third party suppliers |
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Identifying strategies to achieve cost minimisation in back operations |
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Become familiar with the traditional and recent developments in operational and operations risk management and regulatory procedures applied in a typical back office environment with their associated control, compliance and risk management policies |
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Identify areas where productivity can first be measured and then provide workflow roadmap for improving control and monitoring functions |
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Explore the role of back office management in increasing the effectiveness and profitability of clearing and settlement, custodial, trading and treasury processes. |
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Analysing the ongoing need for STP improvements to adopt industry-wide standards |
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Understand the role of the managing corporate actions, asset servicing, client services and customer relationships |
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Build and maintain an effective and efficient relationship with front and middle offices |
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Learn operational regulatory risk requirements and measurement under Basel II |
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Focusing on your core competencies and outsourcing the right components |