The Banking Academy is an international research, training, benchmarking and consulting provider to the financial services industry. It is also a resource center designed to help practising professionals acquire and maintain critical skills in all key tactical areas of business and operations in this highly competitive industry.

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Latest Research Reports

The Asian Banker Databook 2009 - 2010
Publication Date: 30 September 2009


The Asian Banker Databook 2009/2010 with more than 100 pages worth of invaluable factual information on the financial services industry covering 8 years and 13 countries/regions is available in print and online edition. The 13 countries/regions covered in the Databook are...
The ATMs, Cash Dispensing and Retail Payments Report 2009
Publication Date: 30 September 2009

The most up-to-date and authoritative profile and outlook comprising quantitative research for the financial self-services industry in the Asia Pacific region...
Building High Quality Client Interaction in Retail Financial Services in Emerging Markets
Publication Date: 30 September 2009

Compared to mature markets, banks in emerging markets in Asia Pacific are expected to grow their income in retail financial services by 11% in 2009. While banks in emerging markets have been spared a wholesale destruction of income...